Who are you? How do we contact you?
What happens once I place my order?
How long will it take for my order to arrive?
What will appear on my credit card/bank statement?
What if I'm not completely satisfied with my order?
What is your refund policy?
Can I order Procerin from outside the UK/EU?
What if I'm taking any other medication or if I'm suffering from an illness?
What Causes hair loss?
What is DHT?
How long does Procerin take to work?
How do I know if Procerin will work for me?
Can I take Procerin at the same time as Rogaine/Propecia?
Does Procerin have any side effects?
Will it make hair grow anywhere else on my body?
How do I know if my hair is in a growth phase?
Does Procerin work for women?
What happens if I stop taking Procerin, will my new hair fall out?

If you have any other queries not listed here please contact us through our Customer Support Area

Who are you? How do I contact you?
Please visit our contact us page for more information.

What happens once I place my order?
Once you place your order (and your payment has been processed through Protx and HSBC- our payment provider) we will email you to confirm we have received your order.

How long will it take for my order to arrive?
Online orders are shipped same day or next working day. For mail orders, please allow 12-14 business days so that your cheque can clear. If you wish to check on the status of your order, please contact us through our Customer Support Area, we will respond as quickly as possible.

What will appear on my credit card/bank statement?
procerin-uk.com is operated by Peak Nutrition Ltd. Your credit card or bank statement will be billed as "Peak Nutrition Ltd ".

What if I'm not completely satisfied with my order?
Everyone here believes strongly in our products, and we offer a guarantee to all of our customers. If you are not completely satisfied with the results you achieve whilst taking Procerin, we'll refund your entire purchase price (excluding shipping), no questions asked. We are confident that, like the majority of our customers, you'll discover that Procerin is simply the most effective, convenient, cost-effective weapon against hair loss on the market today. Order now, risk-free, and discover just what Procerin can do for you! All we ask is that you claim on our guarantee within 90 days of your order being despatched to you.

What is your refund policy?
Click here to see our refund and returns policy. Remember we still offer an unconditional 90-day money back guarantee too!

Can I order Procerin from outside the UK/EU?
Yes, please visit our US site if you do not reside in the UK/EU: www.procerin.com. We can ship Procerin only within the UK/EU but our US site can ship anywhere in the world (with only a few restrictions).

Is it safe? What if I am taking any other mediation or suffering from an illness?
If you are taking any other medicine or are suffering from any illness you should consult your doctor. If you suffer from high blood pressure please consult your doctor before taking Procerin as it contains Ginseng which is a natural stimulant.

What causes hair loss?
A variety of factors can cause hair loss, including genetics, diet, the use of certain bodybuilding supplements, and environmental factors. Genetics plays the largest role, men with balding ancestors (on either side of the family) are more like to suffer hair loss, particularly at a younger age. The majority (92%) of men suffering from baldness, receding hairline, and thinning hair have a condition known as androgenetic alopecia. Procerin is designed specifically to combat this cause of hair loss, which is caused by elevated levels of DHT in the scalp.

What is DHT?
An enzyme that occurs naturally in your body known as 5 alpha-reductase converts the male hormone testosterone into another hormone known as dihydrotestosterone (DHT). Men with pattern hair loss have increased levels of DHT in the scalp. DHT contributes to a shortening of the growth phase. Hairs become brittle, lighter in color, and fall out at a much faster rate than normal. Studies now show that inhibiting 5-alpha-reductase is the key to preventing hair loss and male pattern balding. Procerin's active ingredients prevent the chemical reaction that changes testosterone into DHT, and reduce levels of DHT present in the scalp.

How long does Procerin take to work?
Because hair grows slowly (about 1 inch every two months) it is recommended that men use Procerin for at least 1 to 2 months before they should expect results. While some Procerin users do report improvement in only 2 weeks, most men take 1-3 months before significant increases in hair count occur. Compare this to products like Rogaine® (4 months) and Propecia® (6 months) and the results from Procerin are much faster than comparable products. Procerin is also backed by a 90-Day Unconditional Guarantee (no prescription medication offers this guarantee). If you are not completely satisfied, simply return your order for a full refund.

How do I know if Procerin will work for me?
Preliminary studies indicate that Procerin is effective for the majority, but not all, of men suffering from androgenetic alopecia, the most common cause of hair loss. Procerin will not help individuals whose hair loss is a result of chemotherapy, scalp trauma, androgenetic areata, or other non-DHT related causes.

Can I take Procerin at the same time as Rogaine/Propecia?
Procerin is safe to take in conjunction with other supplements and medications for treatment of hair loss. Many of our customers report great success using Procerin and Propecia together, since both products target different phases of DHT production. Topical treatments such as Rogaine will not interfere with the effectiveness of Procerin, and may help to increase your rate of hair regrowth.

Does Procerin have any side effects?
Procerin is free of most side effects associated with other medications and supplements. A small minority of men report mild stomach discomfort in the first days of use. If this occurs, simply take Procerin with food and the problem will subside. There are no other known side effects from taking Procerin.

Will it grow hair elsewhere on my body?
No, not at all. As Procerin simply inhibits DHT which stops hair growth on your scalp it will not cause hair growth elsewhere on your body.

How do I know if my hair is in a growth phase?
Hair goes through 3 phases in its life cycle: growth (anagen), rest (catagen) and loss (telogen). At any given time, 90% of your living hair is in a growth phase. If your existing hair continues to grow in length (requiring cutting) then at least some of your hair is still in growth phase, and Procerin can help you regrow your hair. If none of your hair ever lengthens or requires cutting, Procerin's effectiveness is limited to retaining your existing hair.

Does Procerin work for women?
No, while some of the nutrients in Procerin may be beneficial to women, the active ingredients in Procerin are aimed specifically at hair loss caused by DHT. This compound is not present in significant amounts in the female body, and is not believed to contribute to female hair loss to the degree it does in men. Women are unlikely to experience significant improvement by taking Procerin

What happens if I stop taking Procerin, will my new hair fall out?
This is a common concern, and the answer varies by individual. Some men report no hair loss after a period of disuse. Most men start to see their hair loss return, more slowly, within a few months of cessation of Procerin use. Generally, younger men have better results discontinuing Procerin use without a return to their previous state than older men. We encourage all users to experiment to determine what period of use works best for them.